... Read More about CRM System for Customer Service Request , Warranty Tracking

Client was looking for a custom CRM System for their refrigerator service business. They were facing challenge in managing data for multiple customer queries, product warranty, product inventory and job allocation to the service staff. So we come up with a customised CRM System to automate their business data. We provide them multi role login and centralised data monitoring. It is a cloud based web app. 

It has multi role login system having Customer Login, Technician Login and Admin Login. Customer can request for services and can track service status. The system provide Service Request Data, Payments, Parts Inventory and Staff KYC with Business Reports. After implementation of the CRM System data management has been very easy. The excel sheets has been replaced by the cloud based data automation system. 

It is a custom developed solution on MERN Stack deployed on cloud. This CRM provide various reports and customer product warranty tracking as well.